How to change the wait time before the call is transfered to the Default operator if the incoming call does not press a number?
Default value of DTMF waiting time is 20 seconds.
- Brekeke PBX version 3.x
From Auto Attendant extension page,
change [DTMF timeout(sec)] field value
Default is 20 seconds - Brekeke PBX version 2.x
Assume Auto Attendant extension is 1000.
Open <pbx_install_directory>\webapps\pbx\WEB-INF\work\pbx\users\1000\user.properties
Add the following line in the file to change to 10000 miliseconds:
ex.dtmfwaittimemillis=10000
