System message

Authentication Problem

If the UA cannot register to the Brekeke SIP Server (BSS) successfully with the following conditions:

• auth for registration is set to ON at the BSS
• authentication username and password are the same on both BSS and UA side

Then check if UA uses the [realm] field. It should have the same value as  the BSS [realm].

What is used as the realm value in Brekeke SIP Server ?

• The [Realm] field can be found and defined at BSS > [Configuration] > [SIP] > [Authentication]
• If [Realm] is set to blank, Brekeke SIP Server will use server PC's host name
• If the hostname is not defined in the OS, Brekeke SIP Server will use its IP address.

Related Links:

• Cannot register my UA(phone) to Brekeke SIP Server.